With so many business phone systems available on the market today, it can be difficult to find the right system that works for your business. Providing phone systems for businesses in Hertfordshire, at Sloane Curtis Solutions, we will work with you to understand your business needs and find the perfect system for your business.
A Hosted Telephony Solution
More and more companies are moving away from a traditional telephone switch and moving over to a hosted, feature-rich, solution that truly unifies their communication.
When your telephone system is hosted at a remote data centre, your team will have access to state-of-the-art fixed and mobile capabilities which can be accessed through a desktop phone, a web portal or a mobile device. All you need is an internet connection (preferably fibre) and you’re all set. Using a combination of IP (Internet Protocol) handsets and softphones, together with mobiles they can make and receive calls via their data connection.
How does hosted telephony work?
Hosted telephony means that your phone system is hosted in the cloud, rather than in your office. A cloud-based system does everything – and more – that a traditional system does, but it removes the need to purchase (and pay upfront for) expensive, dedicated equipment (often referred to as a PBX). It also means you don’t need any Analogue or ISDN (Integrated Services Digital Network) lines (which are currently being phased out). A hosted solution works on any internet-enabled device (desk, VoIP (Voice Over Internet Protocol) and mobile), transforming your phone system into software rather than hardware.
Hosted telephony platforms have their calls go via a broadband connection so it’s important to have adequate bandwidth to ensure the quality of service for the calls. Bandwidth is the ability of data to be transmitted over a network in telecoms and computing. When setting up a hosted telephone system or any Voice over Internet Protocol (VoIP) solution, you should ensure that enough bandwidth is available.
A hosted solution allows you to manage the new world of hybrid office working – one system, limitless options.
On-Premises Systems.
When looking for phone systems for businesses in Hertfordshire, an on-premises phone system is an option that allows the telephone system to be physically located on the premises of the business or organisation that uses it. The term “on-premises” refers to the fact that the phone system is not hosted by a third-party service provider. Instead, the phone system controller is housed within your business location. The hardware needed to run an on-premises phone system is housed in a safe place in your business, such as a rack. The system is then operated and maintained exclusively on-site.
The component parts of an on-premises phone system are as follows. The lines, which are broadband based. The controller which is known as the ‘brains’ of the system and handles all the functionality, and the third component which is the handsets.
What are the benefits of on-premises systems?
You can quickly expand or shrink your capabilities with an on-premises phone system. This can be accomplished by adding or removing lines, extensions, and features. Systems also come with a variety of functions and capabilities such as intelligent call routing, conferencing, voicemail, and call recording and monitoring which can be customised to meet the specific needs of the business.
On-premises phone systems are ideal for businesses that require a higher level of security and control over their telecom infrastructure or have specific communication requirements. As the system is stored on-site at your business location you can ensure that your data and calls are secure and protected.
Remote Working Telephony Solutions.
The pandemic forced many businesses to rethink how and where their employees work, and now remote technology is something that many businesses want. Having the right technology to accommodate a hybrid work environment is vital. Unified communications keep your professional appearance intact, no matter where you or your employees are based. Enabling staff to work remotely and have a hosted telephony solution that provides the same look, feel and functionality as if they were in the office, is vital.
What is a remote working telephony system?
A remote working solution allows staff to access their business phone system and all the same functionality that they would have within the office, from any location and environment they are working from using their internet-enabled device (smartphone, laptop, tablet etc).
The best way to create a remote office telephony system is to start with a quality VoIP (Voice over Internet Protocol) phone system. VoIP phone systems provide users with functionality that was once only available for advanced call centres. The way we work has changed forever and your business needs to have the latest telephony solutions to ensure that it’s ready for the future.
Sloane Curtis Solutions - Your Phone Systems for Businesses in Hertfordshire Experts
Experience is everything and we’ve got it in spades. Best tech, best people. We’ve got the solutions you need for today, tomorrow, and long into the future. Our phone systems for businesses in Hertfordshire are all bespoke designed to help businesses save money, as well as provide a robust and reliable service that is always available.
Our team will help you determine what is the best solution for your business. We run our services across multiple data centres allowing us to provide rock-solid business continuity, so you, your team and your customers always receive the very best, professional, experience.
Contact us to see how we can help your business.
