More and more companies are moving away from a traditional telephone switch and moving over to a hosted, feature-rich, solution that truly unifies their communication. Within the City of London, many businesses are choosing a hosted telephony solution for its many benefits and cost-effectiveness. Therefore, if you’re considering hosted telephone system in the City of London for your business, read on to learn more about what it is and how it can benefit you.
What is hosted telephony?
Hosted telephony is a telephone system based in the cloud as opposed to an on-premises system which is located within your business. When your telephone system is hosted at a remote data centre, your team will have access to state-of-the-art fixed and mobile capabilities which can be accessed through a desktop phone, a web portal or on their mobile device. All you need is an internet connection (preferably fibre) and you’re all set. Using a combination of IP Handsets and Softphones, together with mobiles, employees can make and receive calls via their data connection.
Hosted telephony solutions are a cost-effective alternative to traditional on-premises systems. With hosted telephony, you don’t need to buy and install expensive hardware, so you can save money upfront. And because your system is based in the cloud, there’s no need for maintenance or repair costs. This means that you can enjoy reliable and cost-effective telephone services without having to worry about expensive repairs and maintenance.
How does hosted telephony work?
There are three elements to a hosted telephony solution.
Element 1 – Broadband/Internet Connection.
Hosted telephony platforms have their calls go via a broadband connection so it’s important to have adequate bandwidth to ensure QoS (Quality of Service) for the calls. Bandwidth is the ability of data to be transmitted over a network in telecoms and computing. When setting up a hosted telephone system or any Voice over Internet Protocol (VoIP) solution, you should ensure that enough bandwidth is available.
Telephony providers will measure the current bandwidth being used and then advise what is required to ensure the optimal performance for the new system and advise if extra is required. They will then investigate the best providers available to make sure that your system is always up to speed.
Element 2 – The Controller (the brains of the system).
This sits in a remote data centre, not your own offices. Again, it is important to ensure an adequate broadband facility but also to guarantee that you are dealing with a network that is robust and can demonstrate a past of no downtime.
Element 3 – The Handsets.
The final piece is the handsets. But you have choices. There will always be traditional handsets, but many businesses use a combination of handsets, mobile apps, or desktop apps (VoIP). Use just one, or all.
A hosted solution allows you to manage the new world of hybrid office working. One system with limitless options!
Sloane Curtis Solutions - Delivering telecoms for the new world!
With so many benefits, it’s no wonder that many businesses are choosing hosted telephony solutions for their telephone system needs. If you’re considering a hosted telephone system in the City of London, then Sloane Curtis Solutions are your perfect telecoms consultant.
We are an experienced telecoms provider based in and around London. Our expert team of engineers and consultants can provide the best advice and guidance to ensure that your business gets maximum value from your communications investment. We have a range of hosted telephony solutions designed to suit businesses of all sizes, requirements, and budgets.
This is a great time to make the switch to a hosted telephone system in the City of London. Contact us today to learn more about how we can help you with your business’s hosted telephony solution.
